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Latest modules

This module for Kayako4 gives an ability to assign an SMTP server for the e-mail queue different from the one specified in pop3 settings.


Related links

Help Desk Software by Kayako.
Help Desk Software, Live Chat Software and Customer Service Software
Learn more about ITIL
Information Technology Infrastructure Library(ITIL)
Kayako forums
The Kayako Community forums. Kayako develops support desk software and live chat software.

Kayako Solutions from Holbi

Kayako
External SMTP server

Adds an ability to use an external SMTP Server for the e-mail queue. Good solution to escape spam filters read more

Price
Free
Delivery
2 days
Kayako
Kayako assets module

The new Asset Module cleans the mess in your inventory! Asset management is a challenge that each organization deals with sooner or later. Try out Holbi’s Asset Module - the base for the asset management procedures for different sorts of companies. With this module you will store all of your items in one place without having to search in separate systems anymore. Click here to see how the Asset Module works and do not hesitate to come back to us with your feedback!

Price
from $300
Delivery
from 2 days
Kayako
X-Сart->Kayako Autologin

Implements Kayako in an X-Сart wrapper. Your users won't have to login separately into the two systems anymore. This modification automatically loggs your customers into Kayako if they are already logged in X-Сart

Price
140 USD
Delivery
1 day
Kayako
Your System->Kayako Autologin

Implements Kayako in an Your System wrapper. Your users won't have to login separately into the two systems anymore. This modification automatically loggs your customers into Kayako if they are already logged in Your System.

Price
200 USD
Delivery
2 days
Kayako
Joomla->Kayako Autologin

Implements Kayako in a Joomla wrapper. Your users won't have to login separately into the two systems anymore. This modification automatically loggs your customers into Kayako if they are already logged in Joomla and vice versa.

Price
140 USD
Delivery
1 day
Kayako
Typo3->Kayako Autologin

Implements Kayako in a Typo3 wrapper. Your users won't have to login separately into the two systems anymore. This modification automatically loggs your customers into Kayako if they are already logged in Typo3 and vice versa.

Price
140 USD
Delivery
1 day
Kayako
Kayako Search Engine Optimisation for Kayako Knowledge Base

Search Engine Optimisation (SEO) for Kayako Knowledge Base includes modification of article URLs, page titles, META tags.

Price
150 USD
Kayako
Kayako Knowledgebase Keywords

The module is created for the systems, which would like to use keywords instead of URL. Administrator inserts Keywords for the words in the Admin panel. In the article these words are replaced by the URLs from the same database. If the module is used along with the eCommerce Solution, it is possible to display after the article the images of all the products mentioned.

Price
150 USD
Delivery
1 day
Kayako
Kayako timer module

While replying to a ticket, the staff can see how much time did he spent on it. After the reply, the amount of time is saved to a and can be then used for the reports.

Price
175 USD
Delivery
1 day
Kayako
Kayako search within the ticket

Allows for text search in the log of communication between the customer and support staff

Price
125 USD
Delivery
1 day
Kayako
Kayako staff status monitor

Allows your site visitors to be certainly aware of your staff's online status and current location

Price
125 USD
Delivery
1 day
Kayako
Kayako one-step ticket

Simplify ticket creation for your customers. Let your site users create their Kayako support tickets in just one step. All the required fields can be filled on one page only.

Price
125 USD
Delivery
1 day
Kayako
Kayako live chat pic

This module is created for the clients not only to make the dialog more personalized, but also to add some part of face-to-face communication

Price
135 USD
Delivery
1 day
Kayako
Kayako manage equipment in multiple offices and by location

Allows for creating a list of locations where your company's offices are situated. Each location can also have a number of devices associated with it. It is possible to move devices between the locations (offices) and always keep a track of where which device is currently situated.

Price
350 USD
Delivery
2 days
Kayako
Kayako favourite posts

Allows for marking certain posts within the ticket as «favourite». Favourite posts are displayed in a separate tab, making it easier to access them at any time.

Price
125 USD
Delivery
1 day
Kayako
Kayako Companies Module

For everyone who needs to group their users or user groups into one account (company, department). To search users by its company. To sort user's tickets by companies (department).

Price
125 USD
Delivery
1 day
Kayako
Calendar restyling

 A new module exemplifies a restyled Kayako e-support calendar with the newly added functionalities.
 This module allows creation of “one event block” for every department, specifying its title, sort order, start/end date, assigning the color to the block of the department, selecting the module and template group for it.
 All the inserted events are displayed on the calendar in the separate block of different colours with all the related data.

Price
200 USD
Delivery
2 days
Kayako
Kayako bespoke Development service and custom-built modules

Bespoke Kayako solutions can be created to your specifications by our Kayako Development team. Please contact us and describe your requirements. We will evaluate your needs free of charge, and create detailed price and time estimates for you. Our payment terms are 50% in advance and 50% on completion of the project.

Price
45 USD
Delivery
per hour
Kayako
Kayako design integration service

We will copy the design of your main web site into your Kayako installation. Our Kayako Development team can also integrate any other existing design or design template / skin into your Kayako installation. We can also create an exclusive unique design for you, and then integrate it into Kayako.

Price
45 USD
Delivery
PER HOUR
Kayako
Kayako ticket attachments (invoices, documents, screenshots)

Attach any documents (invoices, descriptions), screenshots and other files to a ticket

Price
Free
Delivery
1 day
Kayako
Kayako assign task to a ticket.

Assign additional tasks to a ticket

Price
Free
Delivery
1 day

Latest solutions

Predefined replies widget

The widget was created for the helpdesk with very high load.There are about 8000 tickets a day, and a lot of them are very similar.

More
External SMTP module

In this module we have added a possibility to set up SMTP server for the e-mail queue different from the one in general settings.

More

Testimonials

We have been working with Holbi on moving our Kayako to a new host and preparing it for some serious hard core integration with multiple other systems including Joomla, LDAP and a CRM API. Oleksandr and his team have been able to respond every step of the way and help us think through some complex integration issues we are trying to overcome. I have neveI recently purchased SS for our company...