Delivering customer support solutions on a daily basis, we cannot help but provide support services of our own regarding Kayako and our solutions. Subscribing for one of our support packages will make sure that we’ll come to the rescue in case you may need us either in terms of extra development, configuration, updates or professional advice.
We offer a variety of support packages which you can choose based on the estimated amount of support you may need.
Please, contact our support agent to find out more about our support services and their cost.
Kayako ITIL Consultancy
We provide ITIL consultancy on markets, technology, human resources and strategies for business development. Delivering high quality prudent advice and real action plans, we work on different strategies in various market sectors.
An increasing number of organizations consider the introduction of ITIL to be the best practiceService Management to assist in development and implementation of ‘fit-for-purpose’ IT service solutions. The benefits of such programs of change allow organizations to:
- · better integrate new business and IT strategies
- · improve Service Management processes
- · better manage your service resources and costs
- · improve customer relationships
- · improve customer satisfaction
Our company has a lot of experience integrating Kayako based ITIL processes to different organizations across the globe.
If you are already a user of Kayako and you want to integrate ITIL process into your company, our ITIL certified specialists can help you. We have created a set of modules which cover the following ITIL processes/functions:
- · Change Management
- · Resource Management
- · Asset Management
- · Problem Management
- · Incident Management
- · Service Portfolio Management
For more information on our ITIL services or an introductory consultation, feel free to get in touch with us.